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Updated: Feb 4

Here at Accent Lettings & Management, we pride ourselves on providing good, honest, conscientious, financially-stable tenants for our landlord's properties. One of the most important aspects of letting out a residential property is to be sure your rent is going to be paid on time. We fully-reference all potential tenants as standard procedure. Ninety five per cent of the time that works well for all of us. But of course, you never know - we don't have a crystal ball. Provided as part of Legal Expenses Insurance, Accent Lettings & Management consider this to be so important - WE INCLUDE RENT GUARANTEE FOR ALL OUR FULLY-MANAGED PROPERTIES AT NO ADDITIONAL COST! Yes, we don't simply suggest to our landlords that it's a good idea and ask them to pay extra - we add it automatically to all fully-managed tenancies INCLUSIVE, so our landlords can rest assured they're never going to have a problem with unpaid rent.

There is NO LIMIT on the number of claims per year.

£250,000 limit per claim.

No excess

Claims can be made once the rent has been overdue for at least one month.


Any tenant could find themselves in financial difficulty, no longer able to pay their rent. Rent guarantee is part of the legal expenses cover which we add to your landlord insurance, meaning that you'll have a safety net to fall back on should you stop receiving rental payments as expected.

Adding rent guarantee to your landlord insurance as we do, means you'll be covered for unpaid rent once you've served an eviction notice. As well as covering the unpaid rent while seeking possession, you'll also be covered for the legal expenses of repossessing your property.


If your tenants can't pay, your insurance will pay instead. And you won't have any excess to pay either.

You may find your property needs repairs before it can be let out again. Through Rent Guarantee, you'll receive 50% of the rent you had previously received while repairs are carried out. This will continue for up to three months or until the property is let - whichever comes sooner.

The maximum period for each rent arrears claim is 12 months, and there is no limit on the number of claims you can make in this period. Cover is provided up to a maximum of £250,000 per claim.

Dealing with non-paying or late paying of rent can be stressful, especially if you rely on that income for your own bills and monthly mortgage payments. Before we decide to serve an eviction notice on your tenants and make a claim on your rent guarantee insurance, there are a number of steps we usually consider to help get things back on track.

If we haven't already done so, we have a conversation with your tenants to find out what the issue could be? The tenants might have hit short-term financial difficulties where we can try to work out a plan to reclaim most or all of the unpaid rent. For good and reliable tenants, we might consider being flexible. If financial difficulties are long - term and the tenant is unwilling to co-operate, we might judge best to break the contract and seek new tenants.

But whatever - as a landlord with Accent Lettings & Management, you can rest assured your due rent will always be received.

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